New England Boiler Works

New England Boiler Works

270 Hopkins Hill Road
Coventry RI 02816
401-256-9249

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Reviews
  • Aug 16, 2020 by Craig Powers
    Recommended:

    Great company! A+ from start to finish

  • Aug 01, 2020 by Paul Furtado
    Recommended:

    We reached out Steve at NE Boiler Works and right off the bat he was very responsive, pleasant and helpful. He really puts himself in the customers shoes and guides the customer with what is appropriate and required and what is the best value for the customer. Having worked with customers in sales in the past, And meeting Steve, I knew that he has character and integrity. He truly cares about his customer base and follows through with everything he says. It was a done deal at first impression. Just over a week later we had a new Slant Finn Gas fired boiler installed. Steve mentioned his crew was neat, organized and thorough. Getting home later that afternoon of installation, at first glance inspection revealed the impeccable workmanship and attention to detail. The overall presentation, pipe routing, controls placement made the most of the available space from a customers stand point. I give Steve and his crew at NE Boiler Works an A+! I strongly recommend this company!

  • Jun 18, 2020 by Peter Ruggeri
    Recommended:

    Great job at a great price. Professional and responsive. Takes pride in their work! Definitely recommended highly!

  • May 01, 2020 by Kenny Machado
    Recommended:

    Huge shoutout to Steve at New England Boiler Works. Had a brand new system installed today. Great price and finished product looks amazing. I highly recommend them for all your heating needs.

  • Nov 27, 2019 by Ike C.

    Steve and his crew came out last week to chance out my boiler (from oil to gas). Very thorough and skilled.  Reasonably priced and job done In Timeframe promised. Would recommend to neighbors.

  • Nov 21, 2019 by Jason Serpa
    Recommended:

    Steve is Awsome at NEBW .... we were in a tough situation and he came by and had a brand new boiler and my family with hot water again within 3 days even with being a very busy time of year. They do no short cut work and it shows. Thanks again.

  • Nov 05, 2019 by Tyrell F.

    STEVE WAS POLITE, ON TIME THE WORK THEY DID WAS FANTASTIC AND,neat clean. I would hire them again

  • Oct 28, 2019 by Robert L.

    This company answered quickly. Made adjustment to their schedule to help us get our new furnace installed. The customer service. Excellent very knowledgeable and professional. Made sure that we understood the furnace,pricing and installation process. When they left all work areas were clean and the removed all the trash and the old,furnace That you The crew was neat,clean and professional

  • Sep 24, 2019 by Steven T.

    They are very professional . They came in 8:00 in the morning, took apart the oil furnace and oil tank, removed and replaced with a natural gas furnace and water tank. The job came out amazing and They were out by 4:00. Also they are very clean . I would recommend these guys to anyone.

  • Sep 14, 2019 by Karen F.

    Steve and Nate did excellent work and I am very Happy!

  • Aug 12, 2019 by Steve E.

    Wonderworkers, woderful

  • May 23, 2019 by Anne K.

    very very very professional and did an outstanding job! wish every home service was half as good.

  • Dec 11, 2018 by Mark R.

    the owner steve works on the job the work and service and price is great

  • Nov 02, 2018 by Bill M.

    NOT THE LEAST EXPENSIVE BUT VERY PROFESSIONAL AND WELL WORTH THE PRICE

  • Sep 15, 2018 by Michael D.

    excellent

  • Aug 30, 2018 by Chelsea J.

    I just had Steve and his team complete a new boiler install. Steve called and came out the same day I originally contacted home advisor. He was friendly, efficient, and explained everything to me. When it came time to scheduling the install, Steve was on vacation. He reached out and explained that he was on vacation, but would schedule something as soon as he returned and he did. His team was clean, efficient, and worked hard on a very hot day (95+). Again, he took the time to explain the new set up and equipment, confirmed the way we would like it set up, and even offered to come back after we have an electrician come in to fix some old wiring in this house. I look forward to having heat in my home come fall and I can't recommend Steve enough based on his work thus far.

  • May 18, 2018 by Robin Hopkins

    Our water tank blew last night we called Steve at 7am this morning he was here at 8 and had a new tank installed and we had hot water by 2pm!! This was our first time dealing with New England Boiler Works and the service was great Steve was very professional and efficient!! We'll never call anyone else. Thank you Steve.

  • Apr 25, 2018 by George G.

    Great work and excellent price

  • Mar 31, 2018 by George GuertinSr
    Recommended:

    Thanks Steve for doing a great job
    replacing my old boiler.You were very reasonable with your price and very clean workmanship.I recommend anyone that's needs a boiler give Steve a call.

  • Feb 02, 2018 by Scott Grady

    Great people. Fast and clean installations. I lost my boiler in December. Called them got a onsite estimate and they stuck to it. I recommend them to every one.

  • Jan 01, 2018 by John S.

  • Dec 07, 2017 by Jeff Condon

    My boiler and oil tank both required replacement in my old steam heating system. Steve from New England boiler works came and gave me an estimate to replace them both. He went over the options I had available as well as the pros and cons of each. He was patient with all of my questions and very knowledgeable about steam heating systems.

    Normally I will get a couple of estimates from different contractors and then choose from there. In this case I was impressed with Steve’s knowledge and professionalism and knew immediately that this was the company for the job. I didn’t even bother getting additional estimates.

    My new tank and boiler were installed one week later and I am glad to say I made the right choice. The installation went smooth and they left it cleaner then when they showed up. Everything works beautiful. I highly recommend Steve and his company for any boiler or furnace work you may need. It was a pleasurable experience working with this company and I would not hesitate to use them again.

  • Sep 19, 2017 by Christina Barra Russillo

    Two weeks ago, my basement flooded due to a failing hot water heater...awful experience, even for the most seasoned home owner (which I am not)! I'm a single mom, who owns an older home and I was totally unprepared for this disaster. Two "respected" companies in the cranston area gave me incredibly high quotes, and long timelines...what girl can live without hot water?!?!? Steven Rossi, from New England Boiler Works, came out and explained everything to me in detail! Gave me a fair price, a lifetime warranty, and had the unit installed in several days! Super professional and trustworthy! Thank you, Steven, for making the experience a positive one! I will be a customer for life!!!

  • Sep 03, 2017 by Bill & peggy N.

    IF YOU ARE LOOKING FOR THE BEST...LOOK NO FARTHER!!! We converted to gas from oil which entailed boiler removal, oil tank removal, gas line installation, gas boiler and gas water heater installation. Steve took care of absolutely everything including submitting paperwork for a rebate! The entire project went like clockwork!!! Everything was done just as he said it would be. Steve was very professional, friendly and gave us an accurate estimate with no surprise "hidden" charges. He left the work area cleaner than when he arrived. We are very pleased with the quality of his work. What's also great is he services the whole system if we ever have any issues! Thanks SO much!!!

  • May 03, 2017 by Cynthia B.

  • May 01, 2017 by John D.

    Ito early to tell

  • Mar 20, 2017 by Don F.

    They were timely, competent and professional. I was very satisfied. I would call them again.

  • Jan 12, 2017 by Marc Bouchard

    NE Boiler Works did a great job on our new boiler and indirect water heating system. Steve was one of three estimates we received and his price was the best. He was able to install the boiler and water heater in one day and he and his crew were neat and efficient. Our neighbor recommended Steve to us and we are sure glad she did. We enthusiastically recommend NE Boiler Works!
    Marc and Tricia Bouchard

  • Dec 23, 2016 by Juliet D.

    Steve the owner and Todd and Barry was very nice and they did a really excellent job. My problem is solved timely and professionally well done it's worth it. If I needed anything in the future I'll definately hire them again. I'll definately recommend them to any of my co- worker and friends and family.

  • Dec 14, 2016 by Matt D.

    We had no heat or hot water and Steve fit us in a day early. Gave me a competitive price and offered financing. The work was done quickly; they completely removed the old unit and installed the new one, cleaning up and leaving the area better looking than it was to begin with. The workmanship is excellent. Highly recommended if you are interested in quality work.

  • Dec 12, 2016 by Dakotah Bowen

  • Nov 24, 2016 by Vito M.

    Prompt response and quality work done !

  • Oct 15, 2016 by Susan K.

    We did not realize our steam furnace was cracked and suffered all winter for 3yrs thinking it was hour radiators malfunctioning. The gas company sent out there 3rd party boiler people they were nice but real expensive. My husband said he would check on home advisor and we found Steve Rossi. He came out worked with my husband on what he could do and what the price would be for everything. He was 1214.00 less then the other company. Now you know saving money is a GOOD thing. I got out of work early to help my husband he just got off work and needed sleep. The first man to arrive was Mark. What a wonderful man. Laid down cloths and paper so not to dirty my carpet. Explained that his job was to remove the old furnace and he did just that in no time at all. Cleaned up his part of my basement so no debris was left. Then Todd and Steve came in to assist him with the heavy parts. Then they picked up where Mark left off. They installed my new furnace I was worried cause my pipes had asbestos on them they said not an issue we work around them. That saved me another 3000.00 The job was finished and they cleaned the basement up so it looked like they were not here. My new furnace looked wonderful. Best of all it works great. I asked him to come upstairs and make sure before he left that the heat was making it up there as well. Once he showed me the furnace and how to maintain it we went up stairs and checked my 3 bedrooms and bathroom. All were working perfectly. You have to invest in your home saving 4214.00 total was awesome. I love the 3 personalities and how well they work together. As a woman I felt very safe in knowing they know there business inside and out. (my son moved out cause it was so cold now we have heat No you can't come back lol) SO if your house is cold as mine was and you are looking to save more money than you think you can and make that investment in your home you need to call the 3 heating guys. Steve also informed me any issues or questions after he leaves call if he needs to come back for any reason it would be only a phone call away. THey were scheduled to get here at 730am until 430pm they came in at 7;25am and were done at 230pm. They set extra time aside for issues that may pop up. Give New England Boiler Works a Shot you won't be disappointed. Thank you Steve, Mark and Todd.

  • Aug 29, 2016 by Jim N.

    Very professional. On time and done in half a day. Cleaned up workspace. removed all old polling and boiler. also price was very reasonable. would recommend Steve Rossi and N.E Boiler to anyone needing heating equipment.

  • Aug 15, 2016 by David N Paula Adams

    From the day we met Steve Rossi, we had a good feeling about him and his business. One of the reasons was because he is an owner/operator; that has been a great experience for us when choosing contractors, and this one was great too! He was honest and forthright up-front with our options, even though they were somewhat limited by the requirements of the oil to gas conversion program we were signed up for. Steve and Todd were excellent in their professionalism and work. They installed a new Navien combi (gas heat and on-demand hot water) unit in one day, and we couldn't be happier with the work that was done. From the start with the removal crew, they were neat and orderly, laying down paper/cloth to protect the home, even in the basement areas! The cleanup and restoration was even better than when they started. To date there have been no concerns or issues, and the unit runs as quiet as it is sold as. It's ability to keep up with the hot water demands of a 4 person household (2 women included) is great. I would recommend Steve and his team for future work at your house, and would hire him and his team again!!

  • Aug 15, 2016 by David A.

    From the day we met Steve Rossi, we had a good feeling about him and his business. One of the reasons was because he is an owner/operator; that has been a great experience for us when choosing contractors, and this one was great too! He was honest and forthright up-front with our options, even though they were somewhat limited by the requirements of the oil to gas conversion program we were signed up for. Steve and Todd were excellent in their professionalism and work. They installed a new Navien combi (gas heat and on-demand hot water) unit in one day, and we couldn't be happier with the work that was done. From the start with the removal crew, they were neat and orderly, laying down paper/cloth to protect the home, even in the basement areas! The cleanup and restoration was even better than when they started. To date there have been no concerns or issues, and the unit runs as quiet as it is sold as. It's ability to keep up with the hot water demands of a 4 person household (2 women included) is great. I would recommend Steve and his team for future work at your house, and would hire him and his team again!!

  • Jun 15, 2016 by David S.

    Very courteous and clean. On schedule and done in one day.

  • Apr 18, 2016 by Carmella Mace

    The owner gave us a quote and then we made an appointment to do the work..changed over from oil (tank) to gas. He was on time, very professional and got the job done within 8 hours, maybe even a little less time. Steve, the owner, is very honorable and sincere. We discussed whether I wanted to keep the big oil tank and decided for him to haul it away, which was extremely reasonable priced! Even his price quote was extremely reasonable..granted, I do have a gas heater so I already had gas available. He explained that even if I didn't have gas, it would not be all that much higher in price to bring in gas. I definitely would recommend him to someone!

  • Feb 05, 2016 by Michelle Zeltsar Shylanski

  • Jan 27, 2016 by Chelsea Lynn

    Thank you, Steve.

    Thank you for coming out after-hours to help. My boiler had cracked due to a faulty control ( which you explained to me ), that left my family and I without heat. You came out, gave me a very fair quote ( with no deposit or down payment ), and came back the next day to install a new boiler. You did everything you promised; in and out in one day, with very nice workmanship. I'll be sure to recommend you to friends and family.

  • Jan 21, 2016 by Jeff Michaelson

    Steve installed a Williamson oil boiler and indirect water heater for us. He was one of three quotes we got, the lowest -- in one case by thousands of dollars. Steve also gave a firm quote, whereas the next lowest bid was an "estimate." When Steve gave us his quote, he told us that we should be aware that some installers give "estimates" and then find excuses to bill more than their quote. This was a big and unexpected expense for us, so we really couldn't bear the risk of that kind of uncertainty. Steve and his helper did the job in a single day, never taking a break. He left the basement spotless and the install included a lot of iron piping and cutoff valves at every inlet/outlet. Steve is also a very nice guy, a no pressure salesman who offered to requote with different equipment if we wanted to compare 'apples to apples' with other quotes or wanted different equipment. Since the install, everything has been great and the indirect water heater is a huge improvement both for rock steady water temperature (a big change for us) and for the boiler run time, which should save us substantial expense especially over the warmer months. Highly recommend N.E. Boiler Works. Shop around and you'll see how reasonable his quote is.

  • Jan 20, 2016 by Bianca Potenza Mancini

    We had a great experience, Steve was more than helpful! Would recommend them again!

  • Jan 20, 2016 by Karen Michaelson

    I am very happy with our new Williamson boiler. Steve was punctual, professional and did a great job with the installation. I would highly recommend New England Boiler Works to anyone in the market for a new boiler! Thanks,Steve!

  • Jan 07, 2016 by Kristina Wendell

    Steve was great! I called him in the middle of the night after my boiler was shut off due to carbon monoxide. Steve came out first thing in the morning and had a new boiler installed before the end of the day. New England Boiler Works was professional and helpful. Thank you so much!

  • Dec 08, 2015 by Donna Balassone-Anderson

    Steve, thank you so much for doing a neat job installing our new furnace and a/c unit. We appreciate you coming out right away to take care of everything for us.

    We highly recommend New England Boiler Works for all of your heating and cooling needs.

  • Apr 28, 2015 by Brian Clarke

  • Jun 24, 2014 by Lisa Taft Oakes

  • Oct 20, 2013 by Jae DeLory

  • Oct 14, 2013 by Joanne Gadwah Gudavich

  • Aug 10, 2013 by Cappy Simone

  • Jul 24, 2013 by Dawne Rossi

  • Jul 22, 2013 by Robin Morgera